Terms & Conditions

Please read the Terms and Conditions carefully. Once the booking fee is received by Ayloula Hair Design you agree to be bound by the Terms.

BOOKINGS:

Wedding dates are not held until the booking fee has been paid. To secure your wedding day appointment. A $300 booking fee is required. This amount will be deducted from your final invoice charge but is otherwise nonrefundable as this fee covers the cost of all administration and correspondence between the client and the supplier.

BOOKING NUMBERS:

The minimum booking is 4 adults or equivalent to $960 (excluding travel fees) The number of adults may be reduced but the minimum package fee still applies. Hair packages are secured by the size of the bridal party. All bookings require a minimum of 8 weeks’ notice if there are any reduction in numbers. Reductions within this time frame requires full payment of the remaining balance.

BOOKING TIMES:

Each service requires a certain length of time to be finished and is not to exceed the time limit due to client delays. Ayloula Hair Designs expects all clients to be on location and ready for their arrival and have followed the hair preparation guide. Ayloula Hair Design will work with supplier and client requests regarding arrival and finish times. However, the final start and finish time is dictated by Ayloula Hair Design based on their requirements and commitments for the day. Please note that veil application is not included in the wedding day quote. Most photographers will want hair completed, ready for their arrival which means Ayloula Hair Design will work around timing of the photographer’s arrival and does not remain on location for bridal party and getting into your dress photos. If you would like Ayloula Hair Design to remain on location to apply the veil or final touch ups once in your dress, there will be a $100/hr charge. Ayloula Hair Design will always prep the hair for veil placement and show a member of the bridal party how to apply it before their departure.

HAIR TRIALS:

All Hair trials are held at Ayloula Hair Design’s studio and are allocated 1.5hrs per hairstyle. Styling over this time may incur an additional fee. If you are wanting to trial more than 1 hair style, please inform Ayloula Hair Design to allow for extra time. Hair trials are to be paid at the time of the trial by bank transfer or cash. PAYMENT: For all payments made please include your full name as the reference and inform Ayloula Hair Design. It’s a good idea to attach a copy of the electronic receipt for proof of payment. Monies owing cannot be divided between the bridal party for separate payments. The client in communication with Ayloula Hair Design is responsible for making all payments. Final invoices are due up to 1 week prior to the wedding date.

TRAVEL & PARKING FEES:

Travel is calculated as per the ATO 78 cents per kilometer plus $25 per hour from Coolum Beach. For all other destinations please enquire. If parking fees are incurred, this will be passed on as the responsibility of the Client.

EARLY CALL OUT/ SUNDAY’S AND PUBLIC HOLIDAYS:

A $50 fee will be charged for every hour prior to a 6:30am start time. A 15% surcharge applies for Sunday’s and Public Holiday’s

RESCHEDULE/POSTPONEMENTS/CANCELATIONS:

Issued by the client

If you choose to reschedule or postpone your wedding Ayloula Hair Design will agree to transfer the booking along with the booking fee over to a new date (subject to availability). Original quoted prices will be honored within the same financial year. Postponements beyond this period will be subject to new pricing.

Issued by Ayloula Hair Design

In the unfortunate event that Ayloula Hair Design is unable to attend, a full attempt to replace the service will be undertaken and if that is unsuccessful then a full refund for the affected date will be issued.

HEALTH AND SAFETY:

Ayloula Hair Design is not under any circumstances responsible or liable for allergies/reactions due to products/equipment. It is the responsibility of the client to advise of any allergies/sensitivities that the client or anyone on the premises may have. Ayloula Hair Design also has the right to refuse a service to anyone with headlice, freshly open wounds or anyone displaying contagious viral symptoms for safety.

MEDICAL DISCLAIMER:

Ayloula Hair Design holds no responsibility for any claims arising from misuse, misinformation, allergies/sensitivities or injuries suffered from the products/equipment used by Ayloula Hair Design. By booking with Ayloula Hair Design you acknowledge and accept this policy and release all responsibility and liability if such situations as listed above arise. The client understands that paying the booking fee confirms you have read and agree to the above document and are legally bound.

USE OF IMAGES:

Clients accept that Ayloula Hair Design may use any video/photography/images taken for social media and advertising platforms.