Wedding dates are not reserved until a $300 booking fee has been received and your booking has been confirmed by Ayloula Hair Design.

The $300 booking fee is deducted from your total bridal package investment.

The booking fee reserves your wedding date and contributes towards the administration, planning and correspondence involved in preparing your booking.

The booking fee is generally non-refundable for client-initiated cancellations, subject to applicable Australian Consumer Law and the cancellation terms below.

A minimum bridal booking investment of $1,500 applies, covering up to four people including the bride.

Smaller bridal parties are welcome; however, the minimum package investment remains unchanged.

Packages are priced according to the confirmed number of people requiring wedding-day hairstyling, with a maximum of six people styled by Ayloula Hair Design.

Any reduction in booking numbers must be advised at least eight weeks before the wedding date.

Reductions requested within eight weeks will not reduce the agreed booking total, subject to applicable consumer law. The remaining balance will remain payable.

Each hairstyling service is allocated a specific amount of time to ensure your wedding morning runs smoothly.

All members of the bridal party must be present, ready at their allocated appointment time and have followed the hair preparation guidelines.

Ayloula Hair Design will work with your requested timings and other wedding suppliers where possible. However, final hairstyling start and finish times are determined by Ayloula Hair Design.

Delays caused by late arrivals or unprepared hair may result in adjustments to the scheduled services or styling outcomes.

Final finishing touches are included before departure.

If you require Ayloula Hair Design to remain on location beyond the scheduled completion time for additional touch-ups or veil placement, extended attendance may be arranged subject to availability at $100 per hour.

Veil placement guidance is included during your scheduled appointment. Where a veil is being placed later, instructions can be provided to a nominated member of the bridal party.

A private 90-minute bridal hair preview at the Ayloula Hair Design studio is included in your bridal package.

Your preview is an opportunity to discuss your desired hairstyle, hair preparation, accessories and any extensions required.

Additional hairstyles or appointments requiring time beyond the allocated 90 minutes may incur an additional fee, which will be discussed beforehand.

Bridal previews are held at the Ayloula Hair Design studio by appointment.

All bridal package prices include GST.

The $300 booking fee is deducted from the total package investment.

The remaining balance is due seven days before the wedding date, unless otherwise agreed in writing.

The person named on the booking is responsible for coordinating all payments. Separate payments from individual bridal party members are not accepted.

When paying by bank transfer, please include your full name as the payment reference.

Travel within designated Sunshine Coast Zones 1 and 2 is included in your bridal package investment.

• Zones 1 & 2 — Included
• Zone 3 — Additional $50
• Zone 4 — Additional $100
• Outside designated areas — Quoted individually

Additional charges may apply for parking, barge transfers, accommodation or other location-specific expenses.

A relocation fee may apply where hairstyling is required across multiple preparation locations.

Any additional travel charges will be outlined in your personalised quote.

An early morning start fee of $50 per hour or part thereof applies to hairstyling commencing before 6:30am.

A 15% surcharge applies to Sunday and public holiday bookings.

Applicable surcharges will be outlined in your quote.

If you wish to reschedule or postpone your wedding, Ayloula Hair Design will endeavour to transfer your booking and booking fee to a new date, subject to availability.

Original quoted pricing may be honoured where the new date falls within the same financial year.

Postponements to a later financial year may be subject to updated bridal package pricing.

All changes must be confirmed in writing.

If you choose to cancel your booking, please notify Ayloula Hair Design in writing as soon as possible.

The booking fee is generally retained for client-initiated cancellations, subject to applicable consumer law.

Any additional cancellation charges will depend on the timing of cancellation, services already provided and applicable booking terms and law.

In the unlikely event that Ayloula Hair Design is unable to provide the agreed services, reasonable efforts will be made to arrange a suitable replacement stylist, with your agreement.

Where an appropriate replacement cannot be arranged, refunds and other remedies will be provided in accordance with applicable Australian Consumer Law.

Clients must advise Ayloula Hair Design before their appointment of any known allergies, sensitivities, scalp conditions or other relevant concerns that may affect hairstyling.

Ayloula Hair Design may decline or discontinue a service where there is a reasonable health or safety concern, including active head lice, open scalp wounds or contagious symptoms.

Products and equipment are used with reasonable care and professional judgement.

Nothing in these terms excludes or limits any rights or remedies available under Australian Consumer Law.

Ayloula Hair Design may request permission to photograph or film completed hairstyles for portfolio, website or social media use.

Identifiable photographs or videos will only be used for promotional purposes with the relevant person's consent.

You are welcome to decline photography or promotional use without affecting your booking.